Safety & Anti-Fraud
Multiple layers of protection ensure AmrAstha remains trustworthy for honest workers and safe for buyers across Bangladesh.
Multi-Layer Safety System
Comprehensive protection at every step of trust building
Identity Verification
Every user must verify their Bangladesh National ID and phone number before building trust.
- NID verification through official database
- Phone number verification via SMS
- Face verification for additional security
- Manual review for suspicious profiles
Identity Verification
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Real Counterparty Confirmations
Work confirmations only come from verified customers who actually completed transactions.
- Customers must have verified identity
- One-tap confirmation system
- Both parties can add work notes
- Photos can be attached as evidence
Real Counterparty Confirmations
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Pattern Detection
Advanced algorithms detect and flag suspicious activity for manual review.
- Sudden spikes in confirmations
- Unusual geographic patterns
- Fake account clusters
- Coordinated manipulation attempts
Pattern Detection
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Time-Based Growth
Real trust takes time. We prioritize consistency over sudden popularity.
- Trust builds gradually over months
- Consistency matters more than volume
- Seasonal patterns are considered
- Long-term reliability is rewarded
Time-Based Growth
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Fraud Prevention
How we protect against common trust manipulation tactics
Fake Reviews
Confirmations only from verified customers with real transaction history
Multiple Fake Accounts
NID verification prevents one person from creating multiple profiles
Review Manipulation
Pattern detection flags coordinated confirmation campaigns
Identity Theft
Face verification and manual review catch stolen identity attempts
False Disputes
Evidence-based dispute resolution with appeals process
Platform Hopping
Portable trust means bad actors can't escape their history
Fair Dispute Resolution
We don't do public shaming. Here's how we handle conflicts fairly.
Our Dispute Philosophy
Assume Good Intent
Most disputes are misunderstandings, not malicious behavior
Fair Process
Both parties get to present their side with evidence
Human Review
Complex cases get human oversight, not just automated decisions
Privacy Protection
Disputes are handled privately without public shaming
Dispute Resolution Process
Important: Disputes don't create permanent black marks. Fair resolution shows professionalism and can actually improve your trust profile.
We Don't Do Public Shaming
Many platforms permanently damage reputations with public complaints. At AmrAstha, we believe in fair resolution, not public humiliation.
What We Don't Do
- Public complaint boards
- Permanent black marks
- Social media callouts
- Anonymous complaints
What We Do Instead
- Private dispute resolution
- Fair evidence review
- Second chances for mistakes
- Professional growth focus
Safety Tips for Users
How to stay safe while using AmrAstha and doing business
For Buyers
- 1Always check the trust profile link before paying
- 2Look for identity verification and work history
- 3Use secure payment methods when possible
- 4Report suspicious profiles immediately
For Sellers & Workers
- 1Complete identity verification to build trust
- 2Always request work confirmations from customers
- 3Handle disputes professionally and fairly
- 4Keep your profile updated with accurate information
Ready to Join a Safer Marketplace?
Build trust with verified identity and fair dispute resolution. No public shaming, just honest reputation building.